FAQ
Frequently Asked Questions
How long will my appointment take?
The best way to determine a time frame is to check what services you are booked for or interested in. Timing is connected to each service listed at booking. If you're pressed for time, let your stylist know, a reschedule may be needed so we can do our best work in the time we have.
What do I do when I arrive?
Make yourself at home. Our salon is designed for you. We have a waiting area, and complimentary beverages and snacks you can help yourself to any time during your appointment.
What if I'm unsure how to describe what I'm looking for?
Bring at least 3 pictures of what you're looking for. Your stylist's Instagram is a great source of examples, and Pinterest is another great visual tool. Keep your hair's length and texture in mind while searching. A thorough consultation happens before any service.
How do I pay and what about gratuity?
At the end of your service, your provider will take you to check out. Gratuity is cash, Venmo, or Zelle directly to the stylist.
What if I'm running late?
Please stay in communication with your stylist. If you're running more than 15 minutes late, we may need to shorten your service or have another provider help out, so we can respect the time of the guests scheduled after you.
We welcome any questions you may have. Email us any time.